Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #5588

    opentech
    Participant
    Points: 6

    We are getting a blank screen. Sometimes need to refresh several times for the menu to appear, other times is randomly gives us a blank white page. This is an intranet project. Please respond quickly. I can not spend time troubleshooting. I need something that works out of the box. Refund???

    • This topic was modified 1 year, 7 months ago by  Sushi.
    #5589

    Sushi
    Staff
    Points: 199

    Hello opentech

    As you are having issues, we need to troubleshoot the problem. Could you please enable debug mode when you see blank screen?

    Go to wp-config.php and change

    
    define( 'WP_DEBUG', false );
    

    to

    
    define( 'WP_DEBUG', true );
    

    Then check if any error is shown in that page.

    Also, do you have any cache plugin installed? Which theme you are using?

    Is there any way I can check the issue as well?

    Regards,
    — Sushi

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.