Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #5171

    mpuserr
    Participant
    Points: 13

    None of the settings under FAQ Settings > Choose a theme work. Is there something I’m missing??

    #5173

    Sushi
    Staff
    Points: 199

    Hi @mpuserr

    Please give us an URL of your FAQ page and I will check if there is any js error.

    – Sushi

    #5174

    mpuserr
    Participant
    Points: 13

    The URL can only be viewed internally. There is no js error on the page.

    #5175

    Sushi
    Staff
    Points: 199

    In that case, I can’t say without checking 🙁

    Is there anyway I can access your admin panel? By editing host file or any other way?

    #5176

    mpuserr
    Participant
    Points: 13

    Thanks for your help. I’ll have to go with another plugin.

    #5177

    mpuserr
    Participant
    Points: 13

    Let me ask if there are supposed to be CSS files included with the plugin.

    #5178

    mpuserr
    Participant
    Points: 13

    Nevermind. I see the css files in plugins/duofaq-responsive-flat-simple-faq/duo-faq-files/inc/css

    #5179

    Sushi
    Staff
    Points: 199

    Yes, you have got the correct path of the css file 🙂

    #5180

    mpuserr
    Participant
    Points: 13

    Hmmm. I commented out all my js and css files except jquery and the accordion and custom css (I picked carrot) doesn’t work. I deactivated all other plugins on the site and still nothing. There’s no accordion for the FAQs which is why I chose your plugin.

    #5181

    mpuserr
    Participant
    Points: 13

    Hello. I’m still plugging away at this. I switched themes and I had no problems with your plugin. I’m working with a crap open source theme so I have to manually add the CSS and JS files to the header.php. I’m now getting this JS error:

    Uncaught ReferenceError: faq_obj is not defined
    (anonymous function) @ accordion.js?ver=1.1:3
    m.Callbacks.j @ jquery.min.js:2
    m.Callbacks.k.fireWith @ jquery.min.js:2
    m.extend.ready @ jquery.min.js:2
    J @ jquery.min.js:2

    #5182

    Sushi
    Staff
    Points: 199

    Hi there

    Would you please check if you have wp_head() and wp_footer() function in your theme’s header.php and footer.php respectively?

    faq_obj is a JS object that is passed to the accordion js file using wp_localize_object, if the js file is not correctly enqueued, this object won’t work 🙁

    – Sushi

    #5183

    mpuserr
    Participant
    Points: 13

    I got it working! Thank you!

Viewing 12 posts - 1 through 12 (of 12 total)

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