Viewing 5 posts - 1 through 5 (of 5 total)
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  • #5513

    lobsterdm
    Participant
    Points: 6

    Hi,
    We’ve added the plugin and set everything up including adding the document link to the download post type and flushed out the permalinks.

    You can see the form here http://lobsterdigitalmarketing.co.uk/what-we-do/an-affordable-website/

    When the user receives the email and clicks the link they are taken to our main blog page and not given the document.

    Please advise.

    Thanks

    #5515

    Sushi
    Staff
    Points: 199

    Hello lobsterdm

    Did you flush permalink? You need to go to Settings > Permalink > Select Post name and save 🙂

    It should work.

    – Sushi

    #5516

    Sushi
    Staff
    Points: 199

    Btw, it worked for me. It lets me download a doc file called StarterBrochureWebsite.docx

    Please check and confirm.

    #6637

    umakant
    Participant
    Points: 6

    Hi Sushi,

    I am trying to contacting you though email but you are not giving me any reply on email. So i am here.

    I have problem in your ETD plugin. Email file is corrupted when i download. I tried zip, image, doc, ppt, csv all but not working,

    please check my testing link and give me reply.

    http://www.nexxconsultants.com/mypage/

    Thanks,
    Umakant

    #6798

    uttam
    Staff
    Points: 35

    Hey umakant,
    Thanks so much for your patience.We got this issue earlier.We replicate this issue but did not get any such issue.
    It might be server issue.Would you give us server login in as PM if you wanted to solve by us.
    Thanks
    Uttam

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