Viewing 7 posts - 1 through 7 (of 7 total)
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  • #6446

    noxd
    Participant
    Points: 9

    Hi,
    I’m having another issue with the ETD plugin. I’ve updated everything to the latest versions including WordPress and all is working except when you click the link in the email message and the file saves to your computer it won’t open the file as it says it’s corrupted.

    http://v2-powerpoint.de/kostenlose-powerpoint-vorlage-basic-dark/

    If you check with 7-zip it says (check archive) “There are some data after the end of the payload data”

    If I use Filezilla for a download it is fine.

    Can you please check into this?

    Thanks,
    Noxd

    #6457

    Sushi
    Staff
    Points: 199

    Hello Noxd

    What happens if you use default slug – download? If it is still broken, could you please send me a temporary admin login and ftp login?

    Please make sure you check the box for “Set as private reply” when you send private info. Our will developer will take a look.

    Thanks
    — Sushi

    #6458

    noxd
    Participant
    Points: 9

    Hi Susih

    what do you mean by default slug – download? ?
    By the way your homepage is very slow. It take ages to load. Maybe you should use an imge resizer for your thumbs.

    Noxd

    • This reply was modified 1 year, 1 month ago by  noxd.
    #6462

    Sushi
    Staff
    Points: 199

    Hi there

    I can see your download URL is http://v2-powerpoint.de/etd-download/XXXXX

    Where the slug is etd-download, it happens when you already have a slug called download.

    By the way, what happens when you use other file like doc or image file? Does it work by then?

    About the slow loading home page, we are not experiencing the issue from different location. Where are you located?

    – Sushi

    #6463

    noxd
    Participant
    Points: 9

    Hi,
    for testing I placed the zip file on my download page: http://v2-powerpoint.de/download/
    When I click the link to the zip file: http://v2-powerpoint.de/wp-content/uploads/2016/05/basic-dark-6-1a.zip
    it downloads and unzipping is no problem.

    So I created a new zip containing a picture (jpg) an placed it on a new etd post. After downloading the file per mailed link the file is corrupted. The same problem as before. If you check with 7-zip it says (check archive) “There are some data after the end of the payload data”

    BR,
    Donald from Germany

    #6474

    noxd
    Participant
    Points: 9

    Hi,
    What happend to ” Ask us! Business is yours, headache is ours! “

    BR,
    Donald

    #6483

    Sushi
    Staff
    Points: 199

    Hi Donald

    I do apologize for the delay.

    I have checked with your zip file in our test site and it works fine. Please check the following URL:

    Let me know if that works for you.

    — Sushi

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