Thanks for using our plugin.
If I re-save the permalink option then the individual specific permalinks start working
This is correct way.
but the main faq page becomes an “Archive” page which displays all the FAQs without the accordion effect.
Definitely something wrong in there. What is the slug of you FAQ page? Make sure the slug is not ‘faq’.
If the slug is not faq, and you have issues, please send me access details. Make sure you check the box for “Set as private reply” when you send login access.