Knowledge Base Pro

You have a WordPress website and you need to provide customer support? You definitely need “WP Advanced Knowledge Base Pro” plugin. WP Advanced Knowledge Base plugin creates a modern, stylish, easy-to-use and effective knowledgebase management system in your WordPress site. Just install the plugin, add your knowledgebase questions and answers, then copy the shortcode and paste that in page/post. Ta-Da! You now have a fully functioning elegant Knowledgebase section in your website.

If you provide customer support, you have to remember lots of things. But things are being updated always, services are changing everyday. So it becomes really tough to remember everything! So your customer care representatives go through different training and instructions. Many of them use sticky notes to remember things, but why not have a central information zone for everyone?

Your customers can also be benefited form your knowledgebase zone. They can easily get their desired instructions without even waiting for response from customer care representative.

In knowledgebase, you can organize all your information in categories so it becomes easier to find. Moreover, you can drive your customers through the information as you want.

See DEMO

License Details

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Key Features

  • Modern UI
  • Flat Design
  • Full FontAwesome Support
  • Fully Responsive
  • Shortcode Feature
  • Shortcode Customization with Parameters
  • Widget Support
  • 4 Dedicated Widgets
  • Voting System
  • Filter Popular Articles
  • Filter Unpopular Articles
  • Filter Recent Articles
  • Filter by Article Tags
  • Filger by Article Category
  • Make Articles Featured
  • Smart Article Search
  • On-the-fly Article Search
  • Article Tag Support
  • Article Category Support
  • Article Highlights Support
  • Show Articles in List
  • Very Well Documented
  • You Can Choose Color to match the Knowledgebase style with your theme style
  • You Can Choose Your Desired FontAwesome Icon for Categories, Tabs, Lists, Highlights

Video Tutorial



Usage

Show List of Knowledgebase Articles

Shortcode: [kb_list]
Parameters: base, posts_per_page, columns
Details: This shortcode will show a list of knowledge base article. If you don’t provide any base, then the list will be fetched based on category, otherwise you can select tag. If you don’t provide posts_per_page parameter then all articles will be fetched. If you don’t provide the number of columns, then 3 columns will be shown.

Parameter “base”
Value: category, tag (Default Value: category)
Example: [kb_list base=”category”]
Details: You can select whether your articles will be shown according to the categories of the articles or tags of the articles.

Parameter “posts_per_page”
Value: Any Positive Number (Default Value: -1) (-1 stands for “all” articles)
Example: [kb_list posts_per_page=”5″]
Details: You can select the number of articles you want to show in list.

Parameter “columns”
Value: 1, 2, 3 (Default Value: 3)
Example: [kb_list posts_per_page=”5″]
Details: You can select the number of columns you want to show.


Show Categories of Knowledgebase Articles

Shortcode: [kb_categories]
Parameters: marker, posts_per_page, icon
Details: This shortcode will show all the categories of your Knowledgebase articles. You can provie an icon class from font-awesome icon list, otherwise “fa-check” will be applied. You can also set a limit on how many categories will be shown. Default number of categories is 5.
You can pass argument to use any font awesome icon. You can set a limit, default is 5

Parameter “marker”
Value: recent, featured, popular, unpopular (Default value “recent”)
Example: [kb_categories marker=”recent”]
Details: You can select the type of articles to show. You can show “Recent” articles, “Featured” articles, “Popular” articles and “Unpopular” articles.

Parameter “posts_per_page”
Value: Any Positive Number (Default Value: -1) (-1 stands for “all” articles)
Example: [kb_categories posts_per_page=”5″]
Details: You can select the number of articles you want to show in tabs.

Parameter “icon”
Value: Any Font-Awesome icon class (Default value “fa-check”)
Example: [kb_categories icon=”fa-check”]
Details: You can select the icon for header. You can get Font-Awesome icon classes from here: http://www.fontawesome.com


Show List of Highlighted Knowledgebase Articles

Shortcode: [kb_highlight]
Parameters: marker, posts_per_page, icon
Details: This shortcode will show a list of highlighted knowledge base article. If you don’t provide any marker, then the recent list will be fetched, otherwise you can select featured or popular or unpopular. If you don’t provide posts_per_page parameter then all articles will be fetched. You can provie an icon class from font-awesome icon list, otherwise “fa-check” will be applied.

Parameter “marker”
Value: recent, featured, popular, unpopular (Default value “recent”)
Example: [kb_highlight marker=”recent”]
Details: You can select the type of articles to show. You can show “Recent” articles, “Featured” articles, “Popular” articles and “Unpopular” articles.

Parameter “posts_per_page”
Value: Any Positive Number (Default Value: -1) (-1 stands for “all” articles)
Example: [kb_highlight posts_per_page=”5″]
Details: You can select the number of articles you want to show in list.

Parameter “icon”
Value: Any Font-Awesome icon class (Default value “fa-check”)
Example: [kb_highlight icon=”fa-check”]
Details: You can select the icon for header. You can get Font-Awesome icon classes from here: http://www.fontawesome.com


Show Tags of Knowledgebase Articles

Shortcode: [kb_tags]
Parameters: marker, posts_per_page, icon
Details: This shortcode will show all the tags of your Knowledgebase articles. You can provie an icon class from font-awesome icon list, otherwise “fa-check” will be applied. You can also set a limit on how many tags will be shown. Default number of tags is 5.
You can pass argument to use any font awesome icon. You can set a limit, default is 5

Parameter “marker”
Value: recent, featured, popular, unpopular (Default value “recent”)
Example: [kb_tags marker=”recent”]
Details: You can select the type of articles to show. You can show “Recent” articles, “Featured” articles, “Popular” articles and “Unpopular” articles.

Parameter “posts_per_page”
Value: Any Positive Number (Default Value: -1) (-1 stands for “all” articles)
Example: [kb_tags posts_per_page=”5″]
Details: You can select the number of articles you want to show in tabs.

Parameter “icon”
Value: Any Font-Awesome icon class (Default value “fa-check”)
Example: [kb_tags icon=”fa-check”]
Details: You can select the icon for header. You can get Font-Awesome icon classes from here: http://www.fontawesome.com


Show Tabs of Knowledgebase Articles

Shortcode: [kb_tabs]
Parameters: items, title, posts_per_page, icon
Details: This shortcode will show tabs of knowledge base article. If you don’t provide any title or items, then the tabs will show 4 types of content. If you don’t provide posts_per_page parameter then 5 articles will be fetched from each type. If you don’t provide the icon-class, then fa-check will be shown.

Parameter “items”
Value: recent, featured, popular, unpopular (Default value “recent”)
Example: [kb_tabs marker=”recent”]
Details: You can select the type of articles to show. You can show “Recent” articles, “Featured” articles, “Popular” articles and “Unpopular” articles.

Parameter “title”
Value: Text_For_Tab_One, Text_For_Tab_Two, Text_For_Tab_Three, Text_For_Tab_Four (Use comma to seperate titles)
Example: [kb_tabs title=”Recent, Featured, Popular, Unpopular”]
Details: You can select the title for table header to show. You can put anything for tab titles.

Parameter “posts_per_page”
Value: Any Positive Number (Default Value: -1) (-1 stands for “all” articles)
Example: [kb_tabs posts_per_page=”5″]
Details: You can select the number of articles you want to show in list.

Parameter “icon”
Value: Any Font-Awesome icon class (Default value “fa-check”)
Example: [kb_tabs icon=”fa-check”]
Details: You can select the icon for header. You can get Font-Awesome icon classes from here: http://www.fontawesome.com


Show a Search Box for searching your Knowledgebase Articles

Shortcode: [kb_search]
Parameters: placeholder
Details: This shortcode will show an Ajax Search Box where you can search for your desired Knowledgebase Article on-the-fly. You can also set a placeholder in the search box. Default value of placeholder is “Search Here”

Parameter “placeholder”
Value: Any Text (Default Value: “Search Here”)
Example: [kb_search placeholder=”Search Articles”]
Details: You can select the placeholder text for your search box.

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